At Lini Green LLC, your satisfaction is our promise. We stand behind the quality of our furniture and are committed to ensuring you love your purchase. If something isn’t quite right, our straightforward Refund and Return Policy is designed to make things easy for you.
Our Policy
- 30-Day Return Window: If you’re not completely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange.
- Condition of Returns: Items must be unused, in their original packaging, and in the same condition as received. Custom or personalized orders may not be eligible for return unless defective.
- Return Process:
- Contact our team at viking.arc@gmail.com or +84 567 880 766 to initiate a return.
- Provide your order number and a brief description of the issue.
- Our team will provide a return authorization and shipping instructions.
- Refunds: Once your return is received and inspected, we’ll process your refund within 5-7 business days to your original payment method. Shipping costs are non-refundable unless the item is defective.
- Defective or Damaged Items: If your furniture arrives damaged or defective, notify us within 48 hours of delivery. We’ll arrange a replacement or refund at no cost to you.
Why Trust Lini Green LLC?
Our customer-first approach means we go above and beyond to ensure your experience is exceptional. Shop with confidence knowing that we’re here to support you every step of the way. Visit linigreen.shop to explore our collections and experience the Lini Green difference.